Responsibilities

• Oversee and support enterprise software to facilitate effective business operations.
• Provide technical support for computer hardware, software and IT peripherals, including installation, maintenance, troubleshooting and management of security and network devices.
• Collaborate with business units to identify their needs and assist in basic software development tasks aimed at implementing process improvements.
• Manage IT inventories and licenses and oversee the disposal of fixed assets.
• Assist with IT-related tasks and provide onsite support as needed.

Requirements

• Education: Diploma / Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• Experience: 2-3 years of working experience in the related field.
• Skills:
  Familiarity with enterprise software is a plus.
  Strong problem-solving skills and technical aptitude.
  Good interpersonal and communication skills.
  Willingness to learn and adapt to new technologies and processes.
  Demonstrated common sense and sound judgment in decision-making and troubleshooting.
  Proactive & able to work with minimum supervision.
  Strong analytical and critical thinking abilities.
  Detail-oriented with a proactive approach to problem-solving.
  Team player with a commitment to continuous learning and professional development.