Job Title: Part Time (3 months) – Telemarketing

Job Scope:

1. Telemarketing Duties:

Conduct outbound calls to potential clients/customers to promote products, services, or campaigns.

Follow up on marketing leads to schedule appointments or gather further information.

Handle basic customer inquiries and redirect complex issues to relevant departments.

Maintain a call log and update the CRM system with feedback and status of calls.

Assist in conducting surveys and collecting market feedback.

2. General Administrative Duties:

Compile basic reports on outreach performance, customer interest, and potential leads.

Provide clerical support to the business development and marketing teams.

Ensure accurate and timely data entry and documentation.

Requirements:

• Good communication and interpersonal skills.
• Comfortable with phone-based outreach and professional email writing.
• Fluent in English and Bahasa Malaysia; Mandarin is an added advantage.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Able to work independently and manage time effectively